RETURN POLICY
Madisonville CBD
Last updated September 21, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at madisonvillecbd@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Madisonville CBD
Attn: Returns
RMA #
p.o. Box 162
madisonville, TN 37354
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least two (2) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
Any opened items